Privacy Policy
HistoricalData.net uses contact, purchase and access information to deliver stock and options data, manage subscriptions, provide support and protect the service. This policy covers website visits, coverage API and MCP requests, purchases, downloads and support correspondence. Purchase conditions and licensed data use are covered by the Terms of Service.
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What personal information does HistoricalData.net collect?
HistoricalData.net collects information supplied by visitors and buyers, information received from its payment provider, and records generated when the service is used. The information collected depends on the activity:
- Contact and billing
- HistoricalData.net receives contact and billing details supplied for a purchase or support request, such as a name, email address, billing address and country.
- Purchases and subscriptions
- HistoricalData.net processes the product, license tier, amount, payment date, transaction identifier and subscription status associated with a purchase.
- Download access
- HistoricalData.net records the order and access identifier associated with a download link, file requests and deliveries, transfer amounts and access activity. Delivery records can be linked to the purchase.
- Website and API requests
- HistoricalData.net and its infrastructure providers process technical information such as IP address, browser or client type, requested page or API endpoint, and access time. This includes requests made through coverage lookup, the API and MCP.
- Support correspondence
- HistoricalData.net retains the messages and information a person sends when asking for help, including relevant order or download details.
Stripe processes payments for HistoricalData.net. HistoricalData.net receives information needed to manage the purchase but does not collect or store complete card numbers or card security codes. A checkout email address is required to deliver purchase links and service emails.
How does HistoricalData.net use personal information?
HistoricalData.net uses purchase and contact information to process orders and subscriptions, provide access to purchased files, and replace download links. HistoricalData.net sends download links, receipts, service notices, included-update expiry reminders and subscription-renewal reminders to the relevant email address.
HistoricalData.net uses support correspondence and delivery records to resolve requests, calculate usage-based archive refunds, and investigate payment or delivery disputes. Technical and access records help HistoricalData.net understand service usage, diagnose faults and protect the website, API and downloads against misuse.
HistoricalData.net also uses relevant records for accounting and applicable legal obligations. Providing the contact and payment information required at checkout is necessary to process and deliver a purchase.
Does HistoricalData.net use cookies or record access activity?
HistoricalData.net does not use advertising cookies or cross-site advertising pixels on its website. HistoricalData.net uses server logs and order-linked delivery records for operations, support, refunds and security; these records do not depend on browser cookies.
Payment and infrastructure providers may use cookies or similar technologies to operate their services, remember settings or prevent fraud. Stripe explains its use in the Stripe Cookie Policy. Browser cookie settings can limit cookies, but blocking necessary cookies may affect payment functions.
Who receives information from HistoricalData.net?
HistoricalData.net does not sell personal information. HistoricalData.net shares information with service providers as needed to operate the service:
- Stripe
- Stripe processes payment and customer information for checkout, payments and subscription management. Stripe's own processing is described in the Stripe Privacy Policy.
- Cloudflare
- Cloudflare processes technical requests and access information for website security, file delivery, access management and delivery analytics.
- Amazon SES
- Amazon Simple Email Service processes recipient addresses and email content to send purchase and service emails for HistoricalData.net.
- Hosting and support
- Hosting and support infrastructure providers process information needed to run HistoricalData.net and respond to customer requests.
HistoricalData.net's service providers may process information outside the visitor's or buyer's country. HistoricalData.net may also disclose relevant information where required by applicable law or a valid legal request.
How long does HistoricalData.net retain personal information?
HistoricalData.net's retention periods depend on the record and the purpose for which it is needed. Expiry of a download link or cancellation of a subscription does not automatically delete the related purchase and support records.
- Delivery analytics
- HistoricalData.net's download activity records in Cloudflare Workers Analytics Engine are retained for three months. This period applies to that analytics service; separately kept order, support, refund or dispute records can be retained for longer.
- Orders and billing
- HistoricalData.net retains order, billing and subscription records to support delivery, accounting, refunds and payment disputes, including after download access or a subscription ends.
- Support and technical logs
- HistoricalData.net retains correspondence and technical logs according to their role in resolving requests, operating the service and investigating security issues.
HistoricalData.net considers ongoing service needs, unresolved requests or disputes, and applicable record-keeping requirements when deciding what must be retained. There is no single deletion period for every record. Retention questions and deletion requests can be sent to info@historicaldata.net.
How does HistoricalData.net protect information and download access?
HistoricalData.net uses technical and organizational measures to protect personal information against unauthorized access, disclosure or misuse. Website and file delivery connections use HTTPS. Download access is checked against the scope and validity of the purchase's access link.
A HistoricalData.net download link provides access to purchased files. Keep download links and access credentials confidential and share them only with users covered by the purchased data license.
How can someone make a HistoricalData.net privacy request?
To request access to, correction of, or deletion of personal information held by HistoricalData.net, email info@historicaldata.net with the request. For a purchase-related request, using the purchase email address or including the order reference helps HistoricalData.net locate the relevant records.
HistoricalData.net may need to verify the requester's identity before providing or changing information. HistoricalData.net handles privacy requests under applicable privacy law. Records needed for legal obligations or an unresolved dispute may need to be retained; HistoricalData.net will explain any limitation that applies to the request.
Privacy questions about HistoricalData.net's use of information, its retention practices or this policy can be sent to the same contact: info@historicaldata.net.
How does HistoricalData.net communicate privacy policy changes?
HistoricalData.net posts privacy policy changes on this page and revises the displayed update date when the policy changes. HistoricalData.net provides additional notice where required by applicable law.